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Customer loyalty

Make clients come back without manual follow-ups

Apple and Google Wallet cards, integrated CRM, email sequences. To retain your clients and grow their lifetime value.

About

The service in detail.

Acquiring a new client costs five to seven times more than retaining an existing one. We help you build a lasting relationship: loyalty cards in Apple Wallet or Google Wallet, personalised email sequences, CRM to track every interaction. The result is concrete: more recurrence, more recommendations, more revenue.

+35%
Client lifetime value growth
+28%
Retention rate
45%+
Email open rate
100%
Client satisfaction
Customer loyalty
Customer loyalty
10 deliverables
What is included

A complete delivery, no surprise.

  • Apple Wallet cards (iOS)
  • Google Wallet cards (Android)
  • Points and rewards system
  • Full client CRM
  • Automatic client base segmentation
  • Email automation (welcome, birthday, follow-up)
  • Targeted SMS campaigns
  • Personalised push notifications
  • Retention and lifetime value dashboard
  • Integration with your POS or website
Our method

From your brief to delivery.

  1. Client base analysis

    Study of current clients, retention rate and priority segments.

  2. Program design

    Points system, rewards, cards in your brand colours.

  3. CRM and automation setup

    CRM setup, email sequences, segments.

  4. Integration and tests

    Integration with your existing tools, full tests before launch.

  5. Launch and follow-up

    Program launch, training, monthly tracking of retention indicators.

Customer loyalty

Human follow-up, measurable results.

Ayman and Matteo, Grenoble, Vaasa, Østfold

Frequently asked

Everything you want to know.

How does the wallet loyalty card work?+
The client receives a link by email or QR code to add the card to Apple Wallet or Google Wallet. Points accumulate automatically.
Do my clients need a mobile app?+
No. Apple and Google wallets are pre-installed on all iPhones and Android devices. No additional application to download.
Can I import my existing client base?+
Yes. We import your CSV or Excel base into the CRM and set up the first reactivation campaigns.
Let us talk

Let us start your project.

A thirty-minute call, free. We evaluate together and we tell you honestly if we are the right fit.