MHCCDigital Solutions
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Customer loyalty

Turn your customers into ambassadors

Apple/Google Wallet loyalty cards, integrated CRM and email automation to retain customers and increase their lifetime value.

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Tietoja

Palvelu yksityiskohtaisesti.

Acquiring a new customer costs 5 to 7 times more than retaining an existing one. MHCC helps you build a lasting relationship with your customer base using modern tools: loyalty cards right in Apple Wallet or Google Wallet, personalized email automations and a CRM to track every interaction. The result: more repeat business, more referrals, more revenue.

+35%
Customer LTV increase
+28%
Retention rate
45%+
Email open rate
100%
Client satisfaction
Customer loyalty
Customer loyalty
10 palvelua
Mitä on mukana

Täydellinen palvelu, ilman yllätyksiä.

  • Apple Wallet loyalty cards (iOS)
  • Google Wallet loyalty cards (Android)
  • Points and rewards system
  • Complete customer CRM
  • Automatic customer segmentation
  • Email automation (welcome, birthday, win-back)
  • Targeted SMS campaigns
  • Personalized push notifications
  • Retention and LTV dashboard
  • Integration with your POS or website
Menetelmämme

Briefistä toimitukseen.

  1. Customer base analysis

    Study of your current customers, retention rate and priority segments.

  2. Loyalty program design

    Designing the points system, rewards and cards in your brand colors.

  3. CRM and automation setup

    Setting up the CRM, automated email sequences and customer segments.

  4. Integration and testing

    Integration with your existing tools and full testing before launch.

  5. Launch and follow-up

    Program launch, team training and monthly tracking of retention KPIs.

Customer loyalty

Inhimillinen tuki, mitattavat tulokset.

MHCC Digital Solutions -tiimi — Grenoble & kansainvälisesti

Usein kysytyt kysymykset

Kaikki mitä haluat tietää.

How does the wallet loyalty card work?+
The customer receives a link by email or QR code to add the card to Apple Wallet or Google Wallet. Points accumulate automatically with each purchase.
Do you need a mobile app to use the wallet?+
No, Apple and Google wallets are pre-installed on every iPhone and Android. No extra app to download for your customers.
Can I import my existing customer base?+
Yes, we import your customer base (CSV, Excel) into the CRM and set up the first reactivation campaigns.
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